Delivery & Shipping Terms

This policy takes immediate effect upon website access, no signing date required

Order Dispatch Rules

All valid paid orders will be arranged for packaging and dispatch following unified processing standards, with clear time limits for reference:

• Orders fully confirmed and paid before daily cutoff time will be dispatched within 1 working day
• Orders completed payment after daily cutoff time will be scheduled for dispatch on the next working day
• For products with temporary stock shortage, we will send notification via registered contact method within 24 hours and agree on revised dispatch timeline with buyer
• Pre-order goods with preset production cycles will follow the pre-stated dispatch date displayed on product listing page

Standard Free Shipping Service

All orders placed on our store enjoy complimentary standard shipping service with no extra delivery surcharge required. General delivery cycle is defined as below:

• Standard delivery transit time ranges from 3 to 10 calendar days after parcel dispatch
• Transit duration will be affected by courier processing volume, sorting schedule and external objective factors
• No additional delivery fees will be charged for regular orders under normal stock and logistics conditions

Parcel Tracking Guidance

Once parcels leave our warehouse, tracking information will be delivered to customer’s reserved contact channel for real-time status checking:

• Valid tracking number will be sent within 12 hours after goods leave warehouse
• Customers can input tracking code on official courier platform to view real-time transit location and delivery progress
• If tracking data fails to refresh for over 48 hours, customers may submit inquiry request via official support channel

Goods Receipt Acceptance Rules

Customers shall inspect outer packaging integrity before completing receipt confirmation to avoid subsequent after-sales disputes:

• Customers have the right to refuse signature directly if outer packaging has obvious extrusion damage, water soaking or broken holes
• After signature confirmation without packaging damage complaint, requests for compensation due to internal product scratches shall not be supported
• Unclaimed parcels held at courier storage point beyond 7 calendar days will be returned automatically at customer’s relevant cost

Liability Exclusion Disclaimer

We do not bear additional compensation responsibility for the following objective or customer-caused situations, all risks shall be borne by relevant responsible party:

• Delay, loss or surface damage of parcels caused by force majeure events, including abnormal weather, public facility maintenance and unexpected courier network breakdown
• Failed delivery or wrong transit generated from inaccurate, incomplete recipient name, address and contact number provided by customer when submitting order
• Extra storage, return and re-delivery fees arising from customer’s failure to collect parcels within the valid storage period set by courier service
• Indirect losses such as time cost, travel expense and business loss caused by delivery delay, we only provide logistics coordination assistance without extra monetary compensation
• Internal product damage without visible outer packaging breakage after customer completes normal signature confirmation
• Parcels lost or damaged during transit shall be resolved through official courier claim process, our liability is limited to assisting customers to submit claim materials
• Temporary dispatch delay caused by mass order surge during promotional activity periods, we only guarantee to arrange shipment in sequence without compensation for waiting time